All our refurbished devices are graded from A to D, depending on accessories and condition.
Our grading scales are in alphabetical order, and these identify the device on their cosmetic condition. Some devices lower down the scale may include scratches and marks and these devices are ideal for those who do not need or want to have a nearly new product and are looking for true value for money. All devices are inspected on their cosmetic condition, to ensure our guidelines on grading are met to our strict standards.
Our grade A devices will be in a "like new" or pristine condition. These devices are free of any cosmetic damage and come complete with their original box(s) including complete new or as new accessories. These may be missing some documentation or manuals.
Our grade B devices will be in a "like new" or pristine condition. These devices are free of any cosmetic damage, they will be free of cosmetic damage and screen checked are don't have blemishes or scratches. These devices will come without original boxes and/or complete accessories. More info will be available in the device listing.
Our grade C devices will be in very good/good condition. These devices may have minor cosmetic abrasions to the casing of the device, however, screens don't have blemishes or scratches. These devices also will come without original boxes and/or complete accessories. More info will be available in the device listing.
Our grade D devices will be in poor cosmetic condition. These devices may have cosmetic abrasions and or scratching to the casing of the device and the screen. The devices will be fully functional and will still be covered by our warrenty. These devices also will come without original boxes and only have chargers.
All our refurbished devices come with a minimum 90-day warranty and covers all functions of the device, excluding any damage caused by negligence or misuse. Our grade A devices come with a return to base 6-Month warranty covering all parts and labour.